Commonly asked questions and answers

Q:
How do i receive my purchased item if there is free shipping on it


A:
Your item will be emailed to you if there is free shipping. The file will be compressed in a .7z format which belongs to 7zip program. 7zip is a free zip program to use for everyone and is a free download at download.com


Q:
What if i purchased a back up cd with my item will i still get my item emailed to me also


A:
Yes you will. you will receive both not only the email option but the back up cd purchased also that will be mailed to you by regular mail


Q:
How do you come up with the prices for shipping?


A:
Shipping is calculated by weight NOT on a flat shipping fee


Q:
What programs are compatible with the html coding. so i can edit it if i do not know much or any coding myself.

A:
you will need to find a program that will allow you to import new html files. i am not sure what programs do that, my choice of programs are notepad but i know a lot of html and other coding languages. if any knows of any programs that are compatible and wants to help me out please send me a contact us form with the information in it. it would be a big help than i pass the information on to others on this page. thank you